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Reviews for Hearing Health Connection by AudioNova
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Anonymous Reviewer
08/23/2024Donna always makes sure I have no issues and answers all my questions. -
Anonymous Reviewer
08/11/2024The visit was quick and easy. My husband was happy to hear again with the quick fix. -
Kathi Wolff
07/30/2024Donna is always a pleasure to see and has been so helpful ! -
Anonymous Reviewer
07/28/2024Great service and excellent quality care. -
Megan Scheuren
07/18/2024What a wonderful office with fantastic people! I was visiting from out of town and one of my hearing aids broke. They were nice, courteous, and professional. Prompt response on phone and were able to fit me in the same day! They gave me an estimate on the phone. Fast service with a smile. Thank you, Hearing Health Connection! -
Anonymous Reviewer
07/12/2024Service. Was great -
Anonymous Reviewer
07/06/2024Donna is the best -
Pat Rettew
07/02/2024Donna was subbing in the Lancaster office. She was very efficient in solving a problem I was having with my hearing aids and she fitted me with a new set. Her friendly manner made it easy to make the necessary changes and the new hearing aids are working out very well. -
Nancy Baker
06/20/2024Donna has been wonderful in bringing me on board to be a part of the decision-making process for a replacement pair of hearing aids for my mother. She has been thorough and patient in presenting all of the options and answering all of our questions without placing any pressure on us regarding the choices made. She genuinely listens to needs and concerns and truly seems to have the patient's best interests at heart. I would highly recommend her services. Thank you! -
Anonymous Reviewer
06/17/2024Donna is so pleasant and reassuring. She knows her products well and can fix almost any situation. -
jim harrison
06/14/2024I enjoy going to her she treats me with such professionalism and curtesy and gives me all the time I need. -
Anonymous Reviewer
06/01/2024Great staff -
Anonymous Reviewer
05/25/2024Great knowledgeable courteous service. -
Anonymous Reviewer
05/20/2024On time service, and complete customer satisfaction! -
Steven Wolfe
05/15/2024Donna is professional and knows her stuff. She gets right to the issue or problems I was having and solved them quicky leaving me with great confidence in what she was saying and knowing I was getting the most out of my hearing aid. -
Anonymous Reviewer
05/13/2024Exceptional Care and first rate service. I would highly recommend The team in Hershey. -
Lou Ellen Miller
05/10/2024Donna was fantastic. We were visiting from out of town and had a problem with my husband’s Phonak hearing aids. She went above and beyond! Donna and the Camp Hill office were kind, knowledgeable, and helpful. I would highly recommend Hearing Health Connection. -
Jessica Michael
05/05/2024Donna is so great with people and explaining everything even to us relatives who just come with someone with hearing loss. Also nice to see great interactions with patients who come in before and after you. Even nice to come in and just get your hearing tested even if you don't have a loss because there is no pressure to do something -
Roberta Bright
04/27/2024 -
Cindie Sprecker
04/26/2024I was able to get in on the same day I called. Setting needed corrected and paired to my phone. I was out in 5 minutes. Donna is great. -
Anonymous Reviewer
04/26/2024Great service. Took care of my problems. Staff is professional and friendly. -
Anonymous Reviewer
04/26/2024Great customer service -
Anonymous Reviewer
04/13/2024Great customer service. I got more than I expected. -
Bob Dolan
04/12/2024I bought Hearing Aides online and the service said they would arrange for a local technical expert to set them up. Their version of an expert was a complete failure, for 7 months I struggled, no real improvement in hearing, headaches caused by a constant hum etc. then I found Donna at Hearing Health Connection, she patiently analyzed the situation then calmly undid everything the first guy did and set them up properly. The result was immediate and excellent. No more hum, excellent clarity , everything I had hoped for. I just wish I had found her earlier! Thanks Donna!! -
Deborah Bower
04/09/2024Professional, informative individuals who addressed our hearing needs and options available. Would recommend -
Anonymous Reviewer
04/05/2024Excellent experience. Professional. Knowledgeable. Kind. Helpful. Highly recommend. -
Anonymous Reviewer
03/26/2024Hearing aid cleaned, setting reviewed with slight adjustments made. Reviewed operations. Great service. -
Anonymous Reviewer
03/23/2024Donna is the best, her attention to detail and customer care is fantastic -
Penny Radcliff
03/09/2024Great service by such a professional audiologist and her staff. They stand behind their work -
J Sprecker
02/23/2024 -
Anonymous Reviewer
02/15/2024Good service -
Anonymous Reviewer
02/12/2024Donna explained everything so well. I appreciated this very much. -
Anonymous Reviewer
02/07/2024Great personal needs service -
Anonymous Reviewer
02/04/2024I was given good advice and options for my care. I was not pressured to buy but well informed about my choices that were tailored for me. -
Anonymous Reviewer
02/03/2024Always treated with warmth, kindness, and expert treatment. My hearing aids have changed my communications with that outside world! Thank you! -
James Gullacci
01/21/2024 -
Anonymous Reviewer
01/21/2024Excellent care and was listened to. Explanations were easy to understand. -
Anonymous Reviewer
12/25/2023Great customer service -
Anonymous Reviewer
12/20/2023Donna and Jessica were very welcoming during my appointment for a hearing test. -
Beth R Lynn
12/15/2023Staff was great at explaining audiogram and working with me to get hearing aids I could afford. Had sample ones in the office I could try so I would know what it feels like to wear and hear with the hearing aids. -
Pat Taranto
12/05/2023A+ from the minute I step in the door. Greatest dispositions and customer service ever. -
russellpaccell
11/15/2023Donna is completely knowledgeable and caring. She got me the right hearing aids for me at a price that I can afford. I am now enjoying movies and music again and most importantly, I can fully engage in conversations with my family. Thank you:) -
Anonymous Reviewer
11/13/2023Great customer service. Explained everything in great detail. -
Patty Mrozowski
11/10/2023Donna was very professional and knowledgeable. She was very patient and answered all my questions. I am happy that I chose Hearing Health Connection in Hershey, Pa. -
Anonymous Reviewer
10/28/2023really treats customers good -
Anonymous Reviewer
10/24/2023I would definitely come back for all my hearing services -
Anonymous Reviewer
10/12/2023Outstanding experience, great customer service, wonderful staff. -
Ed Amoroso
10/07/2023The most pleasant experience that i ve ever had in 25 years of wearing aids.I love bubbly attitude of Donna.oh yeah,i can hear now.Yhank you! -
Anonymous Reviewer
10/01/2023Great employee in Donna. She is the consummate professional and someone I trust and have faith in. She should be replicated in all your offices. -
Anonymous Reviewer
09/23/2023Very well presented -
Anonymous Reviewer
09/22/2023Very informative and helpful -
Anonymous Reviewer
09/21/2023I received excellence service and love the care I received in getting the correct hearing aids -
Anonymous Reviewer
09/12/2023good customer service -
Anonymous Reviewer
08/31/2023Donna is great! Always handles my issues promptly and efficiently and in a friendly manner. -
Anonymous Reviewer
08/17/2023Couldn't find a nicer, caring lady. Her name is Donna and her office is located in Hershey, Pa. -
Anonymous Reviewer
08/13/2023Very good service -
Anonymous Reviewer
08/12/2023Always a pleasure coming here. Awesome service and very knowledgeable and helpful. Feels like family! -
Anonymous Reviewer
08/10/2023Outstanding customer service. Donna has a gift with the elderly. -
Anonymous Reviewer
07/31/2023Great customer service -
Anonymous Reviewer
07/30/2023Amazing and knowledgeable! Love my new hearing aids! -
Anonymous Reviewer
07/29/2023Great customer service. Donna was very nice and explained everything about the product that we purchased. -
Bobbee Karchner
07/27/2023Very professional & helpful. -
Anonymous Reviewer
07/21/2023Timely, thorough -
Anonymous Reviewer
07/08/2023Donna is so helpful and very personal -
tlc perinatal
06/30/2023I cannot say enough about the service that we have received for my mother due to Donna's concern each time that we have spoken to her. We have called her at times when she is busy and she makes a point of fitting us in. My mother always feels cared for when leaving the Hearing Health connection. I know her work ethic is above and beyond. I hope that she is acknowledged. The care and attention to detail is rare and appreciated. Thank you! Elaine Loukas(Marian Rolles' daughter) -
Pat Morris
06/17/2023Enjoy meeting with Donna each time. Very knowledgable and such a professional kind person!!! Thank you -
Anonymous Reviewer
06/10/2023Awesome -
Denise valenti
05/07/2023 -
Sam Irwin
05/05/2023Great service and very informative. -
Denise Frakes
05/01/2023My experience was the best ever! I have been experiencing hearing loss for the last 10 years of my life. I’m also a type 2 diabetic dealing with many other important set backs so finally the time came when I realized it’s time to start the process of seeing an Audiologist . I am a senior on a fixed income. My hearing specialist in the Hershey location of Hearing Health Connection made the entire process so positive and actually fitted me for my hearing aids, helped me with the financing and it was that simple. Everything I need to do was fully explained and I am thrilled with how I can hear for the first time now in 10 years. I have been recommending Hearing Health Connection to everyone who is astonished at my progress in one appointment. Thank you again. I saw your ad on Facebook. I had a very good sense and within 10 minutes of following the info you provided, I had my appointment and now I am very happy I did!😊 -
Brian Fissel
04/30/2023My experience was at the Hershey office and they were outstanding. Donna was a very patient person. She took her time with me and explained everything to me I would recommend them to anybody that is looking for hearing aids. They also gave me an outstanding deal. -
Nancy Halbleib
04/14/2023My husband and I both had hearing tests with Donna McGirr. She is very professional and explained the process thoroughly. Thankfully I don’t need hearing aids yet. My husband has significant hearing loss and has worn hearing aids for several years. He had been getting hearing aids from a well known company for several years. We decided to try this company because our insurance company pays for some of the cost. He is very pleased with the hearing aids that Donna fitted him with. Donna listened to his concerns and chose aids to fit his issues and life style. We highly recommend! -
William Hewitt
03/23/2023 -
Marcia Gilchrist
03/23/2023 -
Mark Kowalski
03/10/2023 -
b.c. tRREAckley Peffley
03/09/2023Very helpful and straight forward. Good thing I got a second opinion. I was told I didn’t need hearing aids but if I wanted them they could help me out. For once I listened to myself and saved a good deal of money! -
Terry Woodrow
02/27/2023Super knowledgeable and friendly best customer service and I'm a customer for life -
Tim Yingst
02/25/2023Donna is wonderful to work with. She will always make sure you are happy with how your hearing aids work for your specific needs. I highly recommend her for your hearing needs. -
Richard Clark
01/31/2023Very courteous and thorough. -
Larry Clionsky
01/06/2023It’s been over a year since I went to the Hearing Connection for a free hearing test and although I knew I couldn’t hear things clearly the test proved it. So, I purchased a pair of hearing aids that fit behind my ears and with the Invisalign wire that holds the aid in the ear most people don’t even see them. Donna explained everything about how they operate and how to adjust them to my personal needs. She is an expert in audiology and I was just there for my 1 year follow up and we agreed I needed a little larger hearing cone that goes in the ear and I’m delighted with the change. Being able to hear clearly and not saying what? All the time is wonderful. Highly recommend the Hearing Connection for new innovation in hearing loss. Thank you Donna! LC -
David Roth
01/01/2023I am so pleased with my experiences at Hearing Health Connection. Donna is an exceptional listener, communicator, and professional, which enabled her to tailor the hearing devices to my specific needs with patience and precision. Donna has also been extremely accommodating to me when I've needed spur of the moment assistance with my devices. I highly recommend this office to anyone seeking out similar treatment. -
Walter Heiliger
12/30/2022It started out frustrating because the office I normally deal with was closed for the week for Christmas holidays/vacation. My one hearing stop working, Sso I needed to get it fix, to hear/feel normal again. So they check the next closest office, which was Camphill office, but they are closed, because they are relocating. So they said is Hershey too far? I said no, it wasn't. So they/we set up an appointment for the following day or two at 11am Thursday morning. Easy to find (following my GPS), went in and met Donna, and within 20-30 minutes I had what needed to be done and then some informations I was inquiring about. Very efficient, absolutely knowledgeable. Great personality. Very satisfied. Will definitely be back to take my issues/problems at their office in the near future. -
Rebecca Ledford
12/28/2022 -
Kendra Feigert
11/27/2022Very thorough hearing test and kind and welcoming staff! I do not need hearing aids, but plan to get my hearing checked here annually so I know when it’s time. -
Kim Beard
11/17/2022Very professional and friendly. Donna made me feel comfortable. Referring all my friends family and neighbors! -
John Christopher
09/18/2022The ladies in the office were extremely nice and very professional in every way. Thry knew their jobs and did them well. I was very happy with my visit and results I will return and highly recommend to others. -
Shawn Pulford
09/16/2022Great care great service! Donna takes patient care to the highest level. Great experience highly recommended -
Gerri Avery
04/23/2022Pleasant atmosphere. Friendly staff. Willing to answer any questions. Very knowledgeable. Offices, lobby, and other rooms always clean and very presentable. -
Stanley Morrill
08/06/2022My experience at the hearing clinic was very meaningful and the people there were very,very nice and helpful thank you -
Jayla Waddell
07/08/2022 -
Monica Mummert
07/08/2022My grandfather lost his hearing, and we were in need of hearing aid not only were they affordable, when we got there the staff was so awesome, and friendly I would highly recommend them!! -
A Google User
07/08/2022I have a family member who attended here the staff was very friendly, nice and would recommend this place it to anybody. -
Sarah Hicks
07/08/2022I had no experience with them yet, but I have a cousin that did in Hershey and he just loves them . For he is a truck driver and needs his hearing for driving. Will be looking you up if needed in future -
Loueann Fouche
07/02/2022Both secretary and Donna are very courteous at all times.! I really appreciate their help in all ways!!! Thanks Lou Fouche' -
Harry Adams
06/26/2022 -
Cheryl Bailor
06/23/2022 -
Tim Barr
06/23/2022 -
Ellen F Stephens
05/23/2022Anyone needing hearing aids should definitely go there. This was the second place we have gone to in the last two weeks. This appointment was for my husband. There were no restrictions so I was allowed to be at this appointment also. The hearing test and consultation was done in a timely manner without feeling rushed. The atmosphere was very comfortable and friendly. The cost of hearing aids does seem so out of reach for us seniors citizens. But my husband was able to find an excellent pair that we feel is within our budget something we would not have been able to buy from the other place. So we have a pair on order and be available this week. Hearing Health Connection definitely gets 5 star from me. -
Stacie DeCock
05/22/2022 -
D Rob
05/19/2022Everyone was professional, but there was a blatant sense many employees were overworked and frustrated with the amount of responsibilities required of them. It did not leave a good impression that the parent company was sensitive to the importance of their employees, which ultimately are the ones making the money for the company. We left feeling sorry that the employees had to work under those conditions.